Terms & Conditions
A legal disclaimer
Welcome to Future Forge! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order. If you do not agree, you may not use our services.
​
2. Services
Future Forge specializes in providing custom 3D printing services. Customers can upload their designs or choose from pre-designed models available on our platform. All orders are subject to availability and our discretion.
​
3. Intellectual Property
- Customers uploading designs warrant that they own the rights to the design or have permission to use it.
- Future Forge retains the right to refuse any design that violates intellectual property rights, contains offensive material, or violates applicable laws.
- All pre-designed models available on our website are the intellectual property of Future Forge or its licensors and may not be reproduced or distributed without permission.
​
4. Orders and Payments
- Orders are processed after full payment is received.
- Prices are listed in Rand and are subject to change without notice.
- Payment methods include [list payment methods, e.g., credit card, PayPal, etc.].
- All sales are final. Custom products cannot be returned or refunded unless defective.
​
5. Production and Delivery
- Production times vary depending on the complexity of the design and the materials used. Estimated production times will be provided at checkout.
- Shipping times depend on the selected shipping method. Future Forge is not responsible for delays caused by the shipping carrier.
- Customers are responsible for providing accurate shipping information. Future Forge is not liable for orders lost due to incorrect addresses.
​
6. Cancellations and Refunds
- Orders may be canceled within 12 hours of placement, provided production has not started.
- Refunds are only issued for defective products or errors caused by Future Forge.
- For refund requests, contact us at 3dprintzrex@gmail.com within 3 days of receiving the product.
​
7. Limitation of Liability
- Future Forge is not liable for any damages resulting from the use of our products, including but not limited to personal injury, property damage, or financial loss.
- Our liability is limited to the cost of the product purchased.
​
8. Customer Responsibilities
- Customers must ensure that their uploaded designs comply with all applicable laws and regulations.
- Customers are responsible for ensuring the suitability of the product for their intended use.
​
9. Privacy Policy
Future Forge respects your privacy and is committed to protecting your personal data. For details, please refer to our Privacy Policy Link.
​
10. Changes to Terms and Conditions
Future Forge reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
​
11. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from the use of our services shall be resolved in the courts of Pretoria, SA.
​
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: 3dprintzrex@gmail.com
- Phone: 072 429 6778